We just returned from the ‘Mountain Railways’ tour booked through Connie. Her service was outstanding and we had a wonderful trip to Switzerland! All the planning and instruction received was very easy to understand and follow. This included the train schedules, hotel accommodations and tickets to the excursions. Connie additionally helped us with some additional information on hiking trails we were interested in. With her assistance, we were able to enjoy our full seven days in Switzerland stress free. We would highly recommend using this company to anyone visiting Switzerland. It is indeed one of the most beautiful countries we have ever visited!
We contacted Pepe who was referred by a friend who did a tour with Magic Switzerland 2 years ago. We were 2 brothers who were doing this trip with our wives. We booked the 11 day best of Switzerland train tour. By reading the description of the tour on the website and the information in the emails that were given, you will be completely amazed once you get to the places that were included in the itinerary. Everything went on smoothly because Pepe did a terrific job giving us instructions and various options of places to visit and the mode of transport to use getting to these places. We followed his suggestions and we had a very enjoyable vacation. We had the chance to do a freestyle vacation with guided instructions. This enabled us to maximize our time in this trip.
My wife Becky and I will be taking a two week trip through Switzerland this summer. We have worked with Pepe on many of the details. I want to provide the best of compliments to Pepe. He provided great advice as to hotels and activities, as well as how best to use our Swiss Rail pass. He also did a great job of tailoring his input and suggestions to our specific needs/desires. Finally, he also has provided very timely and helpful responses to any of our follow up questions. We definitely will seek out Pepe again in planning and implementing our future travel plans.
Chuck and Becky Gilfoy, California
Pepe did a wonderful job in planning a swiss trip for my family of 7 (my mother, myself, wife, helper, 2 kids and a 6 month old baby). His recommendation of staying longer in Zermatt was well received by my family. The hotels booked by Pepe had good location and excellent facilities that could cater to my family need. This is especially important for my baby. I highly recommend Pepe for arranging your swiss trip. He is attentive to your needs and budget. Glacier express, Zermatt, St Moritz, Titlis, Pilatus, are what made Swiss unique. Will definitely return to Swiss again with Magic Switzerland.
I am in Italy now after completing the Best of Switzerland tour October 8th,2016.I had arranged this tour with Pepe almost a year in advance.With his help I picked hotels based on his recommendations- all were very good.He was a pleasure to deal with through email or by phone.We had many questions and he always answered me promptly.
We desired to change the order of the tour and he did so without any issues, The itinerary he sent us was detailed and easy to follow.
To sum it up briefly I would highly recommend Pepe and Magic Switzerland. We plan to visit Switzerland again in 3-4 years and will contact Pepe again to arrange our visit- that is the ultimate recommendation.
My husband and I just returned from 2 weeks in Switzerland and it was magical. We had such an amazing time, and it all went so smoothly because of Fransizka. The train rides were all set up, we had our tickets, and instructions on where and how to get there. All the excursions were also set up, with easy instructions. It was effortless and so much fun. The hotels were great, comfy, and clean. Our favorite was in Zermatt where our hotel balcony looked out to the Matterhorn. Breathtaking. Our friends and family were amazed by our pictures. I would definitely use them again to help me plan a trip. Thank you Fransizka!!
Jessica and Andy
I just returned from an amazing two week trip to Switzerland. Connie was so helpful in train connections and hotel selection. She also gave us a list of things to see in each location and we were easily able to visit as much as we desired. As she suggested, the Swiss Rail pass was invaluable. We took three boat trips at no additional charge and only had to pay one museum admission fee the entire trip.
Her train schedule options and descriptions of how to locate our hotel were perfect. I would highly recommend Connie and Magic Switzerland to anyone who wants some guidance for the country, but wants some individual control and flexibility. We have traveled a lot and Connie is definitely in our top 10 of agents that we have ever contacted.
We approached Pepe Strub at Magic Switzerland as we found it difficult to find any information on the train system in Switzerland which was user friendly for our needs. This was our first trip to Switzerland and we wanted to cover as much as we could in a week. Pepe was incredible with his responses to all our queries and gave us information to assist in our decisions. We decided to do the Glacier Express from St Moritz to Zermatt. Pepe arranged our train tickets from Zurich to St Moritz and including our stay overnight at Hotel Stefani and breakfast. The hotel room was modern with lots of storage and looked and felt like you were staying in a Swiss Chalet. It was a lovely hotel and I would truly recommend staying in this hotel. The hotel picked us up from the train station and took us back the following morning to catch the Glacier Express to Zermatt. Again Pepe out did himself with booking our seats we had spare seats next to us which made the 8 hour train ride even more spectacular. The scenery on the Glacier Express train line is incredible I thought we would get bored and read our book. Boy were we wrong, the scenery was spectacular and we looked out the windows and took lots of pictures all the way. As suggested by Pepe we took lunch on the Glacier Express as I have dietary problems but the food on the train did look nice and not all that expensive. On our arrival at Zermatt the hotel was there to pick us up and take to our rooms at the Park Hotel Beau-Site. Again this was another lovely hotel which also included breakfast. Our room had views over the Matterhorn, however, it was a bit cloudy and you could not see the mountain all that well. We walked around Zermatt in the afternoon of our arrival. We had limited time and 1 night was unfortunately all that we could fit in. Pepe suggested a later train back to Zurich the next day to give us more time for sightseeing. Zermatt is beautiful and if time permits at least 2 days would be my suggestion. The train travel back to Zurich was also arranged by Pepe. The return trip back to Zurich whilst not as scenic as the Glacier Express and much more crowded but was still pleasant as we saw more of the Swiss countryside.
We are not currently planning a trip to Switzerland, however, should the occasion arise we will certainly contact Magic Switzerland and Pepe Strub to assist with our Swiss itinerary and have no hesitation in recommending him to our friends and family.
We returned from our trip two weeks ago and it was fantastic. The process from booking our trip with you to the trip itself was wonderful. We would love to book and recommend you if there is any chance to visit Switzerland again. The rail services (Bernina Express, Glacier Express and the Normal train) were up to their standard. We had some uncertainties about the rails tickets. Pepe has been a great help explaining us with the tickets and the courier as we live in Singapore. All the hotels were superb.
1. Continental ParkHotel, Lugano – great location, good services and wide variety of good breakfast
2. Hotel Hauser, St Moritz – Very clean, great location, the guest receptionists are polite, helpful and informational. (We love this hotel a lot)
3. Hotel Testa Grigia, Zermatt – Clean, great location, convenient and has coffee maker.
Pepe has done a great job in planning our free and easy trip to Switzerland. We would love to use the services again and recommend it to our friends.
We just got back from this Grand tour of Switzerland. We could not say anything better than what Connie has arrange for us. She has informed us that we will be rush on this trip and which she was right. Because we took a 7 days cruise before we did this tour so we have packed extra clothing. We were on the train with total of 3 luggage almost everyday. This is one of the time that we have switch hotel so much often. For these 10 days, we were in 6 or 7 different hotels. All the hotels were great except for the one we were in Montreux, Hotel Helvetie. The Hotel was very old and the restaurant that was in the hotel, service was horrible. Connie has made everything easy for us with very details explanations on what train and direction to get to hotel and what to do in the spare time. We really enjoy the stay in Interlaken and St. Mortiz. Hotel Hauser in St. Moritz was a very unique hotel. I like the way how it was design and the shuttle in St. Mortiz was very neat. Wish the weather was nicer when we were there. It was raining most of the days so it was hard for us to explore around. All the scenic trains (Golden Pass, Bernina Express, Glacier Express, Wilhelm Tell Express). We really like the tour to Jungfraujoch, that was one great experience. We take a great experience with this trip. Overall general, everyone was very nice and pleasant. Might just need to plan better for the weather if we go again. Out of the 10 days that we were there, we got rain / light snow for almost 6 days. We got only 2 or 3 days with nice weather. Luckily the most of the time we were on the train, so we did not miss too much shopping opportunity. On the last stop in Lucerne, hotel Ibis was a bit small but the city was nice. We would love to stay there for another day if we have time. Connie makes all the timing for us back to Zurich airport in a very good timing. We got some extra time to claims our Tax credit purchase at the airport in the customers for goods that we have purchase in Switzerland. Overall, we got a very good experience. Thank you Connie. I would recommend to all my friends and family should they ever need a trip to Switzerland to you. 🙂