Best of Switzerland Tour

I am in Italy now after completing the Best of Switzerland tour October 8th,2016.I had arranged this tour with Pepe almost a year in advance.With his help I picked hotels based on his recommendations- all were very good.He was a pleasure to deal with through email or by phone.We had many questions and he always answered me promptly.

We desired to change the order of the tour and he did so without any issues, The itinerary he sent us was detailed and easy to follow.

To sum it up briefly I would highly recommend Pepe and Magic Switzerland. We plan to visit Switzerland again in 3-4 years and will contact Pepe again to arrange our visit- that is the ultimate recommendation.



Top of Europe Trip

My husband and I just returned from 2 weeks in Switzerland and it was magical. We had such an amazing time, and it all went so smoothly because of Fransizka. The train rides were all set up, we had our tickets, and instructions on where and how to get there. All the excursions were also set up, with easy instructions. It was effortless and so much fun. The hotels were great, comfy, and clean. Our favorite was in Zermatt where our hotel balcony looked out to the Matterhorn. Breathtaking. Our friends and family were amazed by our pictures. I would definitely use them again to help me plan a trip. Thank you Fransizka!!

Jessica and Andy

Simply amazing 2 week trip to Switzerland

I just returned from an amazing two week trip to Switzerland. Connie was so helpful in train connections and hotel selection. She also gave us a list of things to see in each location and we were easily able to visit as much as we desired. As she suggested, the Swiss Rail pass was invaluable. We took three boat trips at no additional charge and only had to pay one museum admission fee the entire trip.
Her train schedule options and descriptions of how to locate our hotel were perfect. I would highly recommend Connie and Magic Switzerland to anyone who wants some guidance for the country, but wants some individual control and flexibility. We have traveled a lot and Connie is definitely in our top 10 of agents that we have ever contacted.

Glacier Express to the Matterhorn

We approached Pepe Strub at Magic Switzerland as we found it difficult to find any information on the train system in Switzerland which was user friendly for our needs.  This was our first trip to Switzerland and we wanted to cover as much as we could in a week. Pepe was incredible with his responses to all our queries and gave us information to assist in our decisions.  We decided to do the Glacier Express from St Moritz to Zermatt. Pepe arranged our train tickets from Zurich to St Moritz and including our stay overnight at Hotel Stefani and breakfast. The hotel room was modern with lots of storage and looked and felt like you were staying in a Swiss Chalet. It was a lovely hotel and I would truly recommend staying in this hotel. The hotel picked us up from the train station and took us back the following morning to catch the Glacier Express to Zermatt.  Again Pepe out did himself with booking our seats we had spare seats next to us which made the 8 hour train ride even more spectacular. The scenery on the Glacier Express train line is incredible I thought we would get bored and read our book. Boy were we wrong, the scenery was spectacular and we looked out the windows and took lots of pictures all the way.  As suggested by Pepe we took lunch on the Glacier Express as I have dietary problems but the food on the train did look nice and not all that expensive. On our arrival at Zermatt the hotel was there to pick us up and take to our rooms at the Park Hotel Beau-Site. Again this was another lovely hotel which also included breakfast. Our room had views over the Matterhorn, however, it was a bit cloudy and you could not see the mountain all that well. We walked around Zermatt in the afternoon of our arrival.  We had limited time and 1 night was unfortunately all that we could fit in. Pepe suggested a later train back to Zurich the next day to give us more time for sightseeing. Zermatt is beautiful and if time permits at least 2 days would be my suggestion. The train travel back to Zurich was also arranged by Pepe.  The return trip back to Zurich whilst not as scenic as the Glacier Express and much more crowded but was still pleasant as we saw more of the Swiss countryside.

We are not currently planning a trip to Switzerland, however, should the occasion arise we will certainly contact Magic Switzerland and Pepe Strub to assist with our Swiss itinerary and have no hesitation in recommending him to our friends and family.

Awesome Swiss Trip

Hi Pepe,

We returned from our trip two weeks ago and it was fantastic. The process from booking our trip with you to the trip itself was wonderful. We would love to book and recommend you if there is any chance to visit Switzerland again. The rail services (Bernina Express, Glacier Express and the Normal train) were up to their standard. We had some uncertainties about the rails tickets. Pepe has been a great help explaining us with the tickets and the courier as we live in Singapore. All the hotels were superb.

1. Continental ParkHotel, Lugano – great location, good services and wide variety of good breakfast

2. Hotel Hauser, St Moritz – Very clean, great location, the guest receptionists are polite, helpful and informational. (We love this hotel a lot)

3. Hotel Testa Grigia, Zermatt – Clean, great location, convenient and has coffee maker.

Pepe has done a great job in planning our free and easy trip to Switzerland. We would love to use the services again and recommend it to our friends.

Grand Tour of Switzerland

We just got back from this Grand tour of Switzerland.  We could not say anything better than what Connie has arrange for us.  She has informed us that we will be rush on this trip and which she was right.  Because we took a 7 days cruise before we did this tour so we have packed extra clothing.  We were on the train with total of 3 luggage almost everyday. This is one of the time that we have switch hotel so much often.  For these 10 days, we were in 6 or 7 different hotels.  All the hotels were great except for the one we were in Montreux, Hotel Helvetie. The Hotel was very old and the restaurant that was in the hotel, service was horrible.  Connie has made everything easy for us with very details explanations on what train and direction to get to hotel and what to do in the spare time.  We really enjoy the stay in Interlaken and St. Mortiz.  Hotel Hauser in St. Moritz was a very unique hotel.  I like the way how it was design and the shuttle in St. Mortiz was very neat.  Wish the weather was nicer when we were there.  It was raining most of the days so it was hard for us to explore around.  All the scenic trains (Golden Pass, Bernina Express, Glacier Express, Wilhelm Tell Express).  We really like the tour to Jungfraujoch, that was one great experience.  We take a great experience with this trip.  Overall general, everyone was very nice and pleasant.  Might just need to plan better for the weather if we go again.  Out of the 10 days that we were there, we got rain / light snow for almost 6 days.  We got only 2 or 3 days with nice weather.  Luckily the most of the time we were on the train, so we did not miss too much shopping opportunity.  On the last stop in Lucerne, hotel Ibis was a bit small but the city was nice.  We would love to stay there for another day if we have time.  Connie makes all the timing for us back to Zurich airport in a very good timing.  We got some extra time to claims our Tax credit purchase at the airport in the customers for goods that we have purchase in Switzerland.  Overall, we got a very good experience. Thank you Connie.  I would recommend to all my friends and family should they ever need a trip to Switzerland to you. 🙂



Amazing 40th Birthday trip

Hello Pepe

We returned from our holiday to Switzerland this week and I wanted to express our gratitude for what was probably the best holiday we have ever had.

The arrangements and the extensive holiday schedule were easy to follow and informative. It was also great tip to get the swiss rail app this proved to be essential and helped us explore a little further with extra confidence.

The selection of hotels was first class and we enjoyed each one but special mention to the Hotel Belvedere which had fantastic service and a magical terrace looking directly at the Eiger giving the essential chocolate box view.

I have spent time in Germany and the Austrian Alps but the beauty of Switzerland is at another level.
The experience from beginning to end has been fantastic and we are forever grateful for your choice of route and the answers to the many questions we had.

Once again thank you.

Carl and Cara Smith

Great Swiss Holiday

I have come across Magic Travel website when I try to organise my family free & easy holiday to Switzerland myself. But find myself confuse in the rail arrangements then which hotel will be most conveniently located as I travel with parents as well. When I send my queries, Pepe replied to my questions and give some suggestions for my trips and I even make phone call with Pepe to discuss some of my uncertainties. To cut my story telling short, the services provided by Pepe has been fantastic and great in accommodating my additional request to help in purchasing rail ticket to Staufen. The travel guide been great especially with the train details on what time it will depart and from which platform, the guide to hotel, recommendation to food ,the purchase of rail tickets and hotel voucher. Pepe has also arrange for international courier to deliver itinerary, rail tickets as I live in Singapore.
The hotel recommended are great as it is conveniently located – Hotel Excelsior Zermatt (great but need some renovation), Hotel Hauser (we love this one – hotel is great & breakfast is great) and Hotel Waldstatterhof.
Thanks Pepe for your fantastic service and I will surely recommend to you to any of my friends

Unforgettable 50th birthday memories

I live such a hectic life so I decided to get help on the internet about travel in Switzerland. I was very lucky that an inquiry I placed in one of the websites that came up in my search landed with Pepe. Loved his unbelievable patience and prompt, detailed replies to my million questions. Thanks to Pepe – I spent the best 4 days of my Europe trip in Switzerland – Zurich, Jungfrau/Top of Europe Tour, Chur, Bernina Express, Lugano. He definitely knows his Switzerland! Itinerary is well written, with maps, detailed instructions along with train/bus tickets/brochures and hotel/tour vouchers. I was also traveling solo but did not get lost once or feel concerned because I had everything that I needed to just enjoy the moment! He also gave me some extra tips to my other destinations.

I actually had 2 other tours with different agents booked locally ahead of this. Boy, am I glad I took my chance in trying out another one as Magic Switzerland turned out to be the BEST! So if there is something I could ask for – it is for Magic Switzerland to spread their magic to more destinations in the world than what they currently have. After this great experience and knowing a travel company like Magic Switzerland exists, there will be no need to look elsewhere for my future trips.

Thanks again, Pepe! I haven’t met you but you will always be a part of my wonderful 50th birthday memories 😉

A Wonderful Experience

Our 11 day trip to Switzerland during the first two weeks of October was one of the most enjoyable vacations we’ve had and I owe a huge part of that to Connie Janggen. I was initially confused about where I wanted to travel and how to get there (train, car, bus) but a telephone call with Connie helped bring everything into focus and narrow down the trip. We gave her a budget and our final plans came in right on target.

We started by flying from Vancouver Island into Zurich and on Connie’s recommendation, took the train to Lucerne where we spent 3 nights at the Hotel Waldstatterhof. The weather was perfect; sunny and mild enough to walk around with only a light jacket. We took a cruise on Lake Lucerne in the wonderful old paddle steamer, got off at one of the many charming villages and took a gondola up the mountain. A great start.

From there, we took the train to Strasbourg and rented a car for a trip along the Alsace wine route. Again, on Connie’s recommendation, we spent a night in Strasbourg (at the beautiful and elegant Hotel Cour de Corbeau) and a night in Riquewihr (Hotel L’Oriel) which turned out to be one of the highlights of our trip. Returning to Switzerland, we took a series of easy train connections to Grindelwald and spent two nights at the Hotel Derby. The town was charming and we enjoyed the best fondue right at the hotel. A perfect, relaxing break after a busy start.

From there, we took the train to Montreux, which was, for us, the best part of the trip. Connie upgraded us to the Suisse Majestic Grand Hotel after hearing some comments from guests at the original hotel she had booked us into and all I can say is “thank you!”. The hotel was wonderful. We had a room overlooking Lake Geneva and it was spectacular. We walked around the city and felt completely safe. Great restaurants, lots of sights, a memorable city. The next day we took a train to Lausanne where my husband went to school many years ago and we walked around the city and enjoyed a fantastic crepe luncheon in one of the restaurants along the sunny waterfront.

There are many more details I could go into, but suffice it to say that Connie’s patience, invaluable input and detailed itinerary made the trip for us. We knew exactly what platforms we had to be on, what time the trains left and what connections we had to make. We had reserved seats on the Golden Pass into Montreux, which is a spectacularly scenic trip, but the other trains we got on without any problems (the Swiss train network is second to none). Her hotel choices were also fantastic. In keeping with our budget, we had some standard rooms but we also had some deluxe accommodations–and those were a real treat.

If we ever have the chance to go back to Switzerland, we will definitely contact Connie and Magic Switzerland because we know we’ll be in excellent hands. Thank you for everything Connie!