I have come across Magic Travel website when I try to organise my family free & easy holiday to Switzerland myself. But find myself confuse in the rail arrangements then which hotel will be most conveniently located as I travel with parents as well. When I send my queries, Pepe replied to my questions and give some suggestions for my trips and I even make phone call with Pepe to discuss some of my uncertainties. To cut my story telling short, the services provided by Pepe has been fantastic and great in accommodating my additional request to help in purchasing rail ticket to Staufen. The travel guide been great especially with the train details on what time it will depart and from which platform, the guide to hotel, recommendation to food ,the purchase of rail tickets and hotel voucher. Pepe has also arrange for international courier to deliver itinerary, rail tickets as I live in Singapore.
The hotel recommended are great as it is conveniently located – Hotel Excelsior Zermatt (great but need some renovation), Hotel Hauser (we love this one – hotel is great & breakfast is great) and Hotel Waldstatterhof.
Thanks Pepe for your fantastic service and I will surely recommend to you to any of my friends