Testimonials
Magic Switzerland /
February 21, 2025
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Our team of Swiss travel consultants are true specialists with extensive personal knowledge of Switzerland, whether from growing up here or countless visits. As passionate Switzerland Travel Experts, we are committed to helping you craft the perfect itinerary from start to finish. We care deeply about making your dream vacation come true – our verified customer reviews speak for themselves.
Posted on Bill TaylorTrustindex verifies that the original source of the review is Google. We can highly recommend Magic Travel. The agent we dealt with, Sara, was wonderful. We appreciated her care and attention during our trip. She helped make it special.Posted on Alisa AllenTrustindex verifies that the original source of the review is Google. We had never used a travel agency before, but working with Sara at Magic Switzerland was an absolute game-changer. She took the time to answer all my (many!) questions during the planning process and was always attentive and prompt—always responding in less than 24 hours. She created a flawless itinerary for our 20th wedding anniversary trip to Switzerland—spectacular hotels, seamless train bookings, and spot-on recommendations for things to see and do. Everything was organized so well that we were able to just relax and enjoy. What impressed me most was that Sara didn’t disappear once the trip started—she stayed in touch while we were in Switzerland to make sure everything was going smoothly, and made it clear I could call if anything came up. Thanks to Sara’s expertise and thoughtfulness, our trip was truly unforgettable. If you’re considering using a travel agency, I can’t recommend Sara and Magic Switzerland highly enough!Posted on Roxann KinkadeTrustindex verifies that the original source of the review is Google. We couldn’t have planned our trip without Anna! For such a tiny country- Switzerland has so many gorgeous peaks and gorgeous little mountain towns, plus so much culture to experience. Planning the logistics of our 17 day trip was overwhelming. Anna helped us pare down and focus on the best experiences and even worked in a genealogy day for me to visit the church in tiny town of my Swiss ancestors. She purchased our rail passes, some additional lift tickets and made all hotel arrangements. Most comforting, was her instant availability for questions during our trip. Tip: when planning a trip to Switzerland don’t rely on a US-based travel agency- hire only Swiss experts.Posted on Renee SaurTrustindex verifies that the original source of the review is Google. We used this service after reading the reviews and it worked out wonderfully. We went back and forth for a while on the best itinerary and everything worked out very smoothly. The hotels were very nice and the airport transfer was seamless. I would definitly use them again.
Owner's reply
Thanks for your review, Renee. We‘re pleased to hear you had a wonderful vacation and it all went smoothly.Posted on H ShahTrustindex verifies that the original source of the review is Google. We took our vacation trip to Switzerland and Italy. Annalaine (Anna) from Magic Travel services (Magic Switzerland) helped us plan and book the entire trip. I was very skeptic in the beginning, but Anna answered all my questions and cleared all my doubts about the trip. Trip was planned very well and the choice of hotels was very good. Anna helped us during the trip when we needed the help in communicating with one of the tour operator. This indicates their commitment until the trip is completed. Magic Travel exceeds the 5 star rating and I will definitely recommend Magic Travel and the services of Anna without any hesitation.
Owner's reply
Dear Himanshu, thank you for booking your vacation in Switzerland and Italy with us, and for your glowing review. We‘re very glad you had a wonderful trip and enjoyed your travels.Posted on Melissa HuntTrustindex verifies that the original source of the review is Google. We had a fantastic experience with Magic Travel Services! A big thank you to Anna for all her help planning and booking our trip—it was seamless from start to finish. We truly appreciated her warm hospitality and the way she went above and beyond to answer our questions, even while we were traveling. Everything was handled with such care and professionalism, and it made our trip unforgettable. Highly recommend working with Anna and the team!
Owner's reply
Dear Melissa. Thanks for your review. It‘s great to hear you had a seamless Switzerland vacation and were happy with the package organized for you by Anna.Posted on Paul LTrustindex verifies that the original source of the review is Google. My wife and I had and great tour of Switzerland August 1-12, 2025. We were a small group that got along well and toured in a comfortable Mercedes-Benz minibus. Our driver, Valdis Sudmalis, was an excellent driver who also became part of our close group. We also took several train trips that were exceptionally scenic. The hotels were mainly 4 and 5 star. Everything went great! There were NO disappointments. We were very happy with our decision to book our tour through Magic Travel Services GmbH with the help of Christen Fleming. We were able to see both the Matterhorn and Iger Mountains! The scenery was simply unbelievable.
Owner's reply
Dear Paul! Thank you for your review and for booking with us. We‘re pleased you had a great Grand Tour Explorer and enjoyed the company in your small group.Posted on H WelkeTrustindex verifies that the original source of the review is Google. Swiss Magic Services was fantastic. Thank you Karen for all your help throughout our wonderful Switzerland experience. She did a great job handling all the details like transfers and rail tickets and fulfilled all our wishes. Also all the hotels booked for us were very good and met our expectations. We especially liked the hotels in Zermatt, Grindelwald, Lugano and Chur. Communications were also very good and timely. A big help on our Swiss Tour! It was a great trip and Karen at Swiss Magic Services made it possible for us .
Owner's reply
Dear Helmut. It was a great pleasure organizing a Switzerland package for your group and working with you! Thank you so much for booking with us. KarenPosted on Robert SabreenTrustindex verifies that the original source of the review is Google. For 15 nights we travelled to multiple locations in Switzerland and France in September 2024 (sorry for the delay in posting this.) Our tour consultant, Sara Casapulla helped us to plan a wonderful trip and arranged for everything: hotels, tours and travel by train - (we are still not sure how she managed to get every train to be on time.) We highly recommend using Magic Switzerland.
Owner's reply
Dear Robert. Thanks for your 5* review for your 2024 vacation. We‘re glad to hear you enjoyed it! Sara did her Magic with all the trains being on time ;-)Posted on Raj DawsonTrustindex verifies that the original source of the review is Google. Sara Werren - a fantastic Sales consultant, did a superb job right from the very first day till we landed in Switzerland. We took a 5-day trip from Geneva to Zurich through Montreux, Interlaken and Lucerne The itinerary was well thought out and magnificently arranged. The detailed description of our movement made us glide smoothly at every location. The location of locker rooms, bus stops, ways to get to our hotels were so well described that we never felt the need to ask the locals for any clarification. The Hotels were very comfortable and well located. She worked extremely hard to help arrange everything within our tight and limited budget The train journeys were just as we expected - superb. The local bus passes allowed us to explore those lovely towns. Sara Werren is a very patient and calm consultant who handled all our silly and at times demanding requests with great finesse. Highly recommended organisation. Thank you team at 'Magic Switzerland' Best Wishes
Owner's reply
Dear Raj. Many thanks for booking with us and giving us a 5* review. It was a pleasure for Sara to assist you, we‘re glad to hear you had a great vacation in Switzerland.Load moreGoogle rating score: 4.9 of 5, based on 113 reviewsVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Pages
- Bernese Oberland Through the Seasons
- High-altitude Ski Resorts in Switzerland
- From Chur to Tirano, A Journey Through the Alps
- A City of Levels and Legends: My Journey Through Lausanne
- Exploring Graubünden: Kid-Tested Family Adventures
- Basel in the Spotlight of Europe
- Why Winter Days in Swiss Cities Are Worth Experiencing
- A Rustic Dairy Experience at the Emmentaler Cheese Factory
- Lakeside Bliss – Hiking Zermatt’s Scenic 5-Lake Trail
- Radisson Blu Hotel Reussen, Andermatt – A Casual Hotel in The Heart of the Swiss Alps
- Magical Adventures for Little Explorers
- Discover Zurich on Foot – From Historic to Industrial
- Liechtenstein Unveiled
- Combining Graubünden and Ticino by Postal Bus
- For the Complete Swiss Experience: Touring Ticino
- A Family Outing to Churwalden-Lenzerheide, a Perfect Holiday Region in Southeast Switzerland
- Rosenlaui – Schwarzwaldalp – A Natural Treasure in Bernese Oberland
- Travel Back in Time with a Steam Train from 1892
- From History to Nature – Must-Visit Places in Northern Switzerland
- Hiking Trails – Switzerland is a hiker’s paradise
- 10 stunning Selfie Spots in Switzerland – many Likes guaranteed
- Glacier Express – traveling across Switzerland in style
- Walk through Basel – best places to see
- New Switzerland package based on the TV show “Crash Landing on You”
- Cycling in the Heart of the Alps – from Chur to Grindelwald
- Hanging Bridges and Cliff Walks – a dose of Adrenaline for your vacation
- Chur, the oldest town in Switzerland
- Berne – A historical gem in central Switzerland
- What to bring for a winter vacation in Switzerland – Packing list
- Those Swiss Peaks!
- Culinary experiences in Switzerland
- Traveling worry free with the Swiss Travel Pass
- Switzerland for families – Outdoor activities
- Swiss cities among the safest destinations you can visit
- Christmas and Christmas Markets in Switzerland