Testimonials
Magic Switzerland /
February 21, 2025
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Our team of Swiss travel consultants are true specialists with extensive personal knowledge of Switzerland, whether from growing up here or countless visits. As passionate Switzerland Travel Experts, we are committed to helping you craft the perfect itinerary from start to finish. We care deeply about making your dream vacation come true – our verified customer reviews speak for themselves.
Posted on Google scott blancTrustindex verifies that the original source of the review is Google. This is the second time we have used Magic Travel Services to put together a trip to Switzerland and Italy for us. On both occasions, the suggested itinerary, travel arrangements and hotel stays exceeded our expectations! On our last trip, Sara helped us by making a last minute change to our booking due to weather conditions, saving the day for us. I cannot recommend Magic Travel Services enough.Posted on Google Leah WojdaTrustindex verifies that the original source of the review is Google. I usually love planning a vacation, but was feeling overwhelmed trying to plan travel in Switzerland with a group of 5. We didn't want to go with a tour company, but needed all the logistics handled. I searched the internet and reached out to 4 different companies. Sara Casapulla replied to my inquiry and I immediately felt comfortable with her and Magic Switzerland. She asked for a budget and planned around that and what we were looking to do. She had suggestions, answered questions, and was all around helpful. They also fit our budget and we felt we were getting a lot of bang for our buck. She arranged all hotels, train travel, and 3 excursions. We also received a large, helpful packet with the travel docs that had info about the country, suggestions for things to do, and restaurant recommendations. Sara also checked in with us while we were on the trip. We just returned a few days ago and couldn't be happier. Switzerland was absolutely gorgeous and we loved our itinerary. I would definitely recommend Magic Switzerland and would use them again.Posted on Google Ebony Myles-BerryTrustindex verifies that the original source of the review is Google. 5/5 Stars – An Unforgettable Swiss Adventure! We had an incredible experience traveling through Switzerland thanks to Karen's exceptional planning. Every detail of our itinerary was perfectly arranged, from seamless private transfers and first-class rail passes to incredible accommodations, including the Hotel Kronenhof in Pontresina and Grand Hotel Belvedere in Wengen. This trip was extra special as me and my husband were celebrating our 20th wedding anniversary. Karen helped coordinate a special vow renewal followed by a romantic horse carriage ride through the picturesque Val Roseg. Beyond the romance, the rest of the trip was jam-packed with incredible experiences. The highlights included riding the Bernina Express, exploring the Swiss National Park, paragliding in the Lauterbrunnen valley, and taking in the breathtaking views at Mt Jungfrau and Diavolezza. Pontresina was a true gem of our itinerary. Nestled in the Engadin valley, it’s a dream destination for outdoor enthusiasts and mountaineering, surrounded by dramatic peaks, glacier trails, and fantastic hiking up Mt Diavolezza. A real highlight in the area was our visit to the Morteratsch Alpine Cheese Dairy, where watching traditional cheesemaking set against an alpine backdrop was such a unique and memorable experience. Karen is extremely well-organized, highly professional, and thought of every little detail—including luggage transfers and excursion tickets—making the entire experience completely stress-free. I highly recommend her services to anyone planning a dream vacation!Posted on Google Dawn RitterTrustindex verifies that the original source of the review is Google. Lisa, with Magic Travel, planned an extension for a business trip we were on in Switzerland, we visited Lucerne and Zurich, all of the transfers, drivers and tour guide she arranged were first rate. Highly recommend this company's services.Posted on Google T ATrustindex verifies that the original source of the review is Google. Sara and her associates at Magic Travel were fantastic! They thought of everything and our Swiss Alps experience was comprehensive. We saw the sights, met wonderful people and enjoyed great food. They had all transportation flawlessly organized and our guides were knowledgeable and courteous. We are looking forward to returning and using their services again!Posted on Google stephanie marchantTrustindex verifies that the original source of the review is Google. We started planning our trip to Switzerland almost a year in advance. I could have put everything together myself, but, honestly, I didn't want to... so I found Magic Switzerland through the Swiss Tourism site. What a great find, because Lisa listened to what we wanted to see and put together a 12 day of the country by train and didn't miss a step. She took care of arranging the rail pass, compulsory reservations, hotels close to the stations, and provided extremely detailed instructions and recommendations so that we were able to get the most out of our holiday. She was even able to reserve front row seats on the Bernina Post Bus for us because we have motion sickness. Every hotel was charming. Every room was special. The breakfasts at each filled us for the day. The trains were once in a lifetime experiences. Just everything was perfect from start to finish. We're already thinking about our next holiday using their services. Cannot recommend highly enough!Posted on Google Joan MillerTrustindex verifies that the original source of the review is Google. Following a weeklong Rhine River cruise that ended in Basel, Switzerland, I enlisted the help of Magic Switzerland to plan an extra week exploring Switzerland. I was blessed to have the help of Christen Fleming who was a valuable resource in planning the perfect trip. Christen was a great listener and took into account all that I wanted to do in creating a fantastic itinerary of choices. The itinerary contained explicit directions for using the train services which was a huge help and reduced any anxiety I had about getting around. We absolutely loved the hotels Christen recommended (the Tradition Julen in Zermatt, the Bergwalt- Grindelwald, and the Park Continental in Lucerne) - they were top notch for both comfort and service. Christen checked in with me every step of the way and was available if needed, but her directions were so clear that we never had an issue the entire trip. I was extremely satisfied with the advice and professionalism provided by Magic Switzerland through Christen. I would definitely use them again.Posted on Google Richelle StrohlTrustindex verifies that the original source of the review is Google. Our booking service was exceptional. Christen truly understood our goals for our trip and made them happen. This service was focused on getting us the experience we were looking for and not just trying to add events to drive up the price. We loved our trip and the ability to experience several parts of the culture and the country. We will be going again, and will use Magic when we do!Posted on Google Scotty OTrustindex verifies that the original source of the review is Google. Elena set up and perfectly organized our trip to Switzerland. There wasn't single organizational issue. Her recommendations were excellent. We enjoyed the trip from beginning to end!Posted on Google David AnsbroTrustindex verifies that the original source of the review is Google. We recently completed our 10 Day Best of France, Switzerland, Italy trip planned with Christen Fleming of Magic Switzerland. This included Paris, Lucerne, Milan, Venice and Rome all via trains. It was the trip of a lifetime! I cannot say enough good things about working with Christen. She was EXCELLENT. We worked with her planning this trip for about a year in advance. She listened to all of our requests and seamlessly made it happen. I would utilize Christen and her company again in a heartbeat and give her and Magic Switzerland my absolute highest endorsement. THANK YOU so very much for helping us create these memories!Load moreGoogle rating score: 4.9 of 5, based on 133 reviewsVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Pages
- Switzerland in Early Winter: 7 Magical Experiences to Plan Before Everyone Else Books Them
- 6 Unique Experiences in Davos That Go Beyond the Typical Swiss Trip
- Geneva for Curious Travelers: How to Turn a Transit City Into a Meaningful 3-Day Experience
- Mapping the Heart of Switzerland: How the Spirit of 2026 Defines Our Small Nation
- Zermatt Without Skiing: Why Summer & Fall Might Be the Best Time to Visit
- Lucerne & Beyond: Designing a Lake-Centric Switzerland Itinerary for Summer 2026
- Zurich in Summer: Hidden Gems, Lakeside Swims & Local Food Experiences
- Swiss Alps in Summer: 5 Experiences That Will Completely Change How You See Switzerland
- 10 Swiss Destinations to Combine in One Trip (And the Best Way to Travel Between Them)
- Bern Like a Local: Designing the Perfect 3-Night Stay in Switzerland’s Most Livable Capital
- How Switzerland Travel Experts Design Custom Itineraries (And Why It Matters More Than You Think)
- Gstaad Uncovered: 7 Hidden Summer Experiences Only Locals Know
- Switzerland by Scenic Train: How to Design the Perfect Self-Guided Rail Itinerary
- 8 Hidden Gems in Interlaken You Won’t Find in Generic Travel Guides
- Switzerland Travel Tips & Insider Guides
- How to “Maximize” Your Time in Switzerland: A Travel Expert on Family Holiday
- Switzerland Beyond the Postcards: 10 Hidden Gems Locals Love (and Most Travelers Miss) in 2026
- Lugano: Switzerland’s Southern Soul – A Winter Escape with Italian Flair
- St. Moritz in Winter: Is This Legendary Ski Resort Worth the Hype (and the Price Tag)?
- Geneva Winter Magic: A Complete Guide to Christmas Markets, Alpine Adventures, and Festive Celebrations
- Bernese Oberland Through the Seasons
- High-altitude Ski Resorts in Switzerland
- From Chur to Tirano, A Journey Through the Alps
- A City of Levels and Legends: My Journey Through Lausanne
- Exploring Graubünden: Kid-Tested Family Adventures
- Basel in the Spotlight of Europe
- Why Winter Days in Swiss Cities Are Worth Experiencing
- A Rustic Dairy Experience at the Emmentaler Cheese Factory
- Lakeside Bliss – Hiking Zermatt’s Scenic 5-Lake Trail
- Radisson Blu Hotel Reussen, Andermatt – A Casual Hotel in The Heart of the Swiss Alps
- Magical Adventures for Little Explorers
- Discover Zurich on Foot – From Historic to Industrial
- Liechtenstein Unveiled
- Combining Graubünden and Ticino by Postal Bus
- For the Complete Swiss Experience: Touring Ticino
- A Family Outing to Churwalden-Lenzerheide, a Perfect Holiday Region in Southeast Switzerland
- Rosenlaui – Schwarzwaldalp – A Natural Treasure in Bernese Oberland
- Travel Back in Time with a Steam Train from 1892
- From History to Nature – Must-Visit Places in Northern Switzerland
- Hiking Trails – Switzerland is a hiker’s paradise
- 10 stunning Selfie Spots in Switzerland – many Likes guaranteed
- Glacier Express – traveling across Switzerland in style
- Walk through Basel – best places to see
- New Switzerland package based on the TV show “Crash Landing on You”
- Cycling in the Heart of the Alps – from Chur to Grindelwald
- Hanging Bridges and Cliff Walks – a dose of Adrenaline for your vacation
- Chur, the oldest town in Switzerland
- Berne – A historical gem in central Switzerland
- Those Swiss Peaks!
- Culinary experiences in Switzerland
- Traveling worry free with the Swiss Travel Pass
- Switzerland for families – Outdoor activities
- Swiss cities among the safest destinations you can visit
- Christmas and Christmas Markets in Switzerland